The advertisements of Air India are so attractive and drives ones fanciful imagination to fly away heavenly skies with superior quality service and value for money. Hold on, what did I just write? Am I serious? Air India and with superior service and value for money. Oh! Lets examine my experiences with this Indian national air carrier with a little bit of respect and unbiased effort.
Recently I read an article in Times of India newspaper, “Worms found in sandwich served on Air India flight” dated 15.10.2013.
Well, I was not surprised. Air India is the national loss making carrier of India. It does pay its staff the best salaries, incentives, benefits, bonuses etc etc etc …To get employed at Air India is like getting a job offer from God himself. Life is fully set and no need to worry, or no need to work hard and no pressure for results as required by private air lines.
Apart from offering pathetic service, they are also well known for having the most horrifying beautiful grandma’s who unfortunately work flight stewardess. Hey, since I called them Grandma’s then expect them to be rude to you and treat you as their slave and speak broken Hinglish. The management is unquestionable for their results, apparently any municipal or government department in India is unquestionable as well.
However, if you are planning to book your flight tickets through E-Commerce, then you are invited for lots of errors which will eventually cause you loads of trouble.
I suppose Indian government gives up service industry sectors and let private corporations take Air India and make it a world class air lines. We can, dont we have Indians employed at Emirates and Etihad air lines.
Courtesy photo by Ashok Dongre